About Us

City-Ice is part of a family owned and run business specialising in commercial and industrial ice machine sales, service, repair and maintenance throughout London, East Anglia and the Home Counties.

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Having been in the ice machine business for over 20 years, we know ice machines inside out – not simply from many years of technical experience, but from working alongside our customers at the heart of their daily business operation. From the smallest village pub to a major commercial operation, you – our customers – are central to our business. No matter what the size or make of your ice machine, our first-class commitment to you is exactly the same.

 

It’s this level of personal service together with comprehensive after-sales support that keeps our satisfied customers coming back for more. So much so that, over the years, we have built an enviable reputation. Today our ice machine services are trusted by some of the UK's best known and most demanding companies.

 

We hope you enjoy browsing through our new website, and welcome any comments or suggestions you may have.

 

Our promise to you:

  • To only send out experienced engineers of the highest calibre
  • To provide first class quality workmanship at a fair price
  • To never unnecessarily condemn a repairable ice machine
  • To work in accordance with industry regulations, safe practice and codes of conduct
  • To only use genuine factory spare parts for your ice machine or exact equivalent
  • To deliver a top quality specialist service, with a helpful voice at the end of a phone
  • To prove how much we care about clean ice and to guarantee that every ice machine we work on will produce safe, clean ice

To arrange ice machine repair, service or supply, please call us on 01462 743 275

Prefer to book online or request a callback? Just click the book a repair button to make a no-obligation enquiry.

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